FAQs

If your question isn't answered below, feel free to get in touch!

  • What is a virtual assistant? (VA)

    A virtual assistant is a highly organised and efficient self-employed worker who can provide you with support for your business. The word ‘virtual’ refers to the fact that VAs tend to work remotely.

  • Why hire a VA?

    If you are at the stage with your business where you’re far too busy and all your time is spent doing tasks you don’t want to do,  a VA can help lift some of the pressure and allow you to spend your time where you really need to (ie, on growing your business and focusing on the bigger picture). You can hand over all those jobs that you don’t really have time for or simply don’t want to do.

    Hiring a VA gives you more time to grow your business, without the commitment of hiring an employee. You only pay for the hours you actually need, plus you only pay for time spent working on your business (no paying someone to take breaks, check their phone or finish early on a Friday!).

  • Are you registered with the Information Commissioner's Office (ICO)?

    Yes I am; my registration number is ZA841402.

    Appropriately managing my clients’ data and the data they hold is something I take seriously.

  • Do you have insurance?

    I hold both professional indemnity and cyber insurance and am happy to provide proof of this on request.

  • How much do you charge?

    My standard rate is £30 per hour. Sometimes for bigger projects I need time to work out what’s involved and come up with a special one-off rate. Head to the pricing page for more information.

  • What services can you offer?

    You can see a list of the kinds of tasks I can carry out for you, here.

    If you have anything else in mind  just get in touch and I’ll let you know if it’s something I can do. If it’s not then I may still be able to help – either through an associate or by finding you a more suitable virtual assistant.

  • Where are you based?

    I am based in York (UK) but I carry out all my work remotely (so no matter where you’re based, I can support your business!) All communication is via video call, phone call or email — whatever suits you.

  • What kind of businesses do you work with?

    I don’t limit myself to a particular sector but I do tend to work with freelancers, consultants and small businesses. This is because I find it important to build up a great working relationship with my clients and feel like I can make the biggest difference to a smaller business. I also have quite a lot of experience working with training providers.