Who we are
Our website address is: http://louisebvirtual.com. This website is owned and registered by Yorkshire Hive Ltd and is registered in England under company registration number 11214300.
This Privacy Policy describes how your personal information is collected, used, and shared when you visit http://louisebvirtual.com (the “Site”).
Please review the following terms carefully. By accessing or using the Service, you signify your agreement to this Privacy Policy.
What personal data we collect and why we collect it
When we might collect your personal data:
• When you contact us
• When you request information from us
• From your use of our website, using cookies
Personal information we may collect:
• Name
• Contact details
• IP address
• Information about your computer (cookies)
How we might use your personal information:
• For administrative and business purposes
• To contact you
• To improve our business and website
• For advertising and analytical purposes
• In connection with our legal rights and obligations
Consent
In specific situations, we can collect and process your data with your consent. For example, if you tick a box agreeing to receive email updates and information. When collecting your personal data, we’ll always make clear that we will store your data and you will have the option for data not to be stored.
Contractual obligations
In certain circumstances, we need your personal data to comply with our contractual obligations. For example, if you wish to use our services.
Legitimate interest
In specific situations, we require your data to pursue our legitimate interests in a way which might reasonably be expected as part of running our business and which does not materially impact your rights, freedom or interests.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Contact forms
Cookies
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
We may use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
We will never sell your Personal Information.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Additional information
How we protect your data
We use appropriate technical and organisational measures such as storing your personal information on secure servers; our site has Secure Sockets Layer SSL.
What data breach procedures we have in place
If we become aware of a data breach we will seek to contact any customers affected as soon as possible.
If necessary, we will self-refer to the ICO.
We will then assess our processes and change them as necessary to try and prevent future instances of the same nature occurring.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at hello@louisebvirtual.com or by mail using the details provided below:
The Yorkshire Hive
[Re: Privacy Compliance Officer]
Yorkshire Hive Ltd, 21 Harrison Street, York, YO31 1DG, United Kingdom