Services

These are some examples of the kinds of services I can offer. This list is not exhaustive so get in touch if you have something else in mind and I’ll let you know whether I can help. If it’s not something I can personally do then I may still be able to help out via an associate or by recommending another VA.

General support

Website support

Writing/formatting reports and presentations

Setting up/collating/writing newsletters

Online research

Finding/booking venues

Forum moderation

Proofreading

Transcription

Creating templates and style guides

Admin support

Creating, updating and formatting documents

Creating, updating and maintaining databases

Data entry

Typing up notes

Sending/chasing invoices

Processing training course/event bookings

Diary/calendar management

Email management/detox

Booking travel/appointments/accommodation

Customer service support

Responding to customer emails

Responding to customer reviews

Responding to social media comments

Contacting customers for reviews/testimonials

Creation of FAQ website page

Liaising with training/event delegates

Compiling/sending customer feedback surveys

Livechat support

Returning customer phone calls

Would you like to discuss a project or some ongoing work that you need help with? I’d love to hear from you — contact me here.